Skip to content
TripleDeep
Open menu

When customers wait for answers

Answer every message. Put every call to work.

Website and WhatsApp assistants that answer, book, reschedule and qualify in Hebrew, Arabic, English and German, connected to your calendar and your systems. And your recorded calls, processed after they end, so what was said becomes records, tasks and follow-ups.

Typical starting points

  • Two people spend their day answering the same questions.
  • Website enquiries are answered the next morning, after the customer has called someone else.
  • What customers say on the phone stays in the call. Nobody writes it down, and the CRM never hears about it.

What we build

  • Chat assistants on the website and WhatsApp that answer from your own documents and price lists.
  • Integration with your calendar, CRM and ticketing so a booking is a real booking and a lead is a real lead.
  • Hand-over to a person with the full conversation and context attached, on rules you set.
  • Processing of recorded calls: a transcript, a short summary, and the details that matter (requests, dates, names, commitments) extracted into your CRM or ticketing.
  • Analysis across chats and calls: what people ask, where answers fall short, what to fix next.

What you get

  • An assistant in production on your channels, with monitoring and a regular review of what it couldn’t handle.
  • Call transcripts, summaries and analytics you own.
  • Speech models that handle Hebrew and Arabic properly, including code-switching and names.
This fits when
there is a recurring, structured set of enquiries and a system to book or record into.
It doesn’t fit when
every enquiry is a bespoke negotiation. A person should take those, and we’ll say so.
Talk about your enquiries

Other ways to start